HBA Central expiring member outreach schedule

Her e are examples of the automated outreach sent to HBA members as they near their expiration dates (attachments in both Outlook and PDF formats):

  1. 6 weeks prior to expiration: email message: 
  2. ~30 days prior to expiration: text message (if opted in)
  3. 4 weeks prior to expiration: email message: 
  4. 2 weeks prior to expiration: phone message (if opted in), email message: 
  5. ~1 week prior to expiration: text message (if opted in)
  6. 5 days post-expiration: email message: 
  7. 2 weeks post-expiration: phone message (if opted in)