Role description - engagement regional director

The Engagement regional director is responsible for regional membership strategy/orientation and volunteer engagement placement tracking and recognition. Reports to the regional Engagement Center of Excellence (COE) President.

Regional Director role responsibilities 

  • Maintains a committee (or committees) of volunteers to assist with strategy-setting, planning and activity implementation to deliver on committee expectations. 
  • Collaborates with regional Engagement committees to identify and satisfy specific volunteer needs; actively invites members from across the region (and beyond) to participate on their committee. 
  • Ensures all committee members are trained and have access to required materials for their role. Ensures committee members deliver on committee expectations with high quality and professionalism and ensures committee volunteers comply with all HBA standards and policies.
  • Aligns committee planning, goals and activities with other relevant regional committees, chapters and HBA central. 
  • Establishes committee meeting frequency, defines participation expectations and chairs committee meetings.
  • Attends to succession planning, developing the next wave of committee or regional leaders. 
  • Participates in COE, Chapter and/or regional meetings as needed to ensure alignment of activities. 
  • Actively participates on functional calls with HBA staff and ensure information is shared with committee in a timely manner. 
  • Manages committee budget, where appropriate 
  • Responsible for reporting committee plans and status and data to COE President. 

Engagement responsibilities

  • Executes engagement for all chapter unspecified members and all regional committee volunteers

Member engagement sub committee

  •     Contact new members after HBA Central has reached out.  
  •     Implement member engagement activities and radical hospitality at regional level (including regional events/programs)

Volunteer engagement subcommittee 

  • Region-wide volunteer recruitment and placement strategy 
  • Conducts region-wide volunteer informational webinars/calls to disseminate information about available opportunities throughout the region and chapters.
  • Placement/Tracking of volunteer opportunities and potential volunteers for COE roles
  • Administers regional volunteer awards

Time requirements 

Regional leaders spend time a) managing their designated committees, b) participating on their designated leadership team (e.g. Center of Excellence) and c) interacting with other leaders in the same role across the association. 


Roles generally require about 10 hours per month. Estimated activities are as follows: 

  • 4-6 hrs per month managing their committees: setting and reviewing plans and progress, coaching leaders, ensuring volunteers are trained and ready for their role
  • 2 hrs per month in Board or COE leader meetings: sharing and coordinating plans and progress; longer term planning and budgeting 
  • 1-2 hrs per month interacting with their role peer group: sharing innovations, discussing new policies and best practices