Please find below the presentation and recording for GAP Volunteers from the March 2026 Global Community of Practice Session.
Meeting slides: HBA GAP Global COP March 2026.pptm
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- Positioning and Brand Messaging (members & companies)
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- Brand Guidelines
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- HBA Membership Video
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- Annual Educational Theme Resource - 2024
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- Virtual educational event setup
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- Five Ways to Create Better Engagement During Virtual Events
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- Office Closures and Key Dates (Please note this will continuously updated, so check back in)
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- My sponsor and/or company logo for an event is incorrect. Can you update it?
- I submitted an event/question to HBA two days ago and haven’t received a response.
- I’m confused about what I can edit through my event set-up profile before and after an event submission.
- Attendees of the event have contacted me saying they haven’t received post-event materials. What should I do?
- How can I set my event registration end date for an event, and when does it open?
- Can HBA adjust registration times for events?
- Why does HBA charge for events, even if I’m getting the space and food for free?
- What are HBA’s business hours?
- Helpful Resources:
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- Mentoring Program Resource Directory
- Mentoring Committee Structure & Roles
- HBA Mentoring Program Timeline
- How to run an event attendance report
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- Logging in as mentees/mentors to test the platform
- Enabling users to have both mentee and mentor profiles under the same account
- How can program managers suspend user account under Qooper's admin dashboard?
- How to Manually Search and Connect People
- Group Matching
- How to create a Lesson for a specific Group
- How to update weighing of survey questions for matching
- 1:1 Matching
- Role Description - Mentoring Regional Deputy Director
- 2026 About the HBA Slide Deck
- Post-event surveys
- Education and events department
- Member value offerings department
- Regional Programming Onboarding
- 2024 Annual Theme and Messaging
- Memorandum of Understanding
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- HBA EMEA Q1 2026 Town Hall
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- Affinity Groups
- Corporate Relations
- Financial Policies for Volunteers and HBA Components
- Leadership Appointments and Terms
- Marketing and Communications
- Member Pricing
- Programming and Events
- Recruitment (Member Engagement) Events
- Volunteer Recognition
- Updated HBA Language and Narrative Changes
- HBA Central Finance Department Policies
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- CEO Request Form – Purpose & Guidelines
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- Global Affinity Group Chair Role Description
- Global Affinity Group Deputy Chair Role Description
- Global Affinity Group Member Engagement Director Role Description
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- Affinity Groups policy
- Global Affinity Group Sponsorships
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- PEM Role Sheet
- PEM Orientation
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- Where do I go for HBA Membership codes?
- Does the program term have to align with the partnership term?
- What are the Ambassador Awards and when are they given?
- When are the 2025 program launch windows and deadlines?
- How long does it take to set up to launch?
- Where to find the Metrics Assessments?
- How to connect my program to the HBA locally?
- What's the difference between a PEM and an Account Manager?
- Where are the upcoming Launch Windows posted?
- GAP Dashboard
- HBA Messaging Architecture Toolkit
- 2025 HBA Narrative
- Share and Collaborate in a Marq Asset
- 2025 HBA Annual Conference Social Media Toolkit for Member Leaders
- 2025 HBA Marketing and Communications Forum Slide Decks
- HBA Marketing and Communications Forum - October 2025