Volunteer experience department overview

Dedicated to: volunteers and volunteer leaders 

Scope: strategy and oversight of volunteer leader succession planning, retention and recognition across the region; regional volunteer leader placement, tracking and recognition activities/initiatives

Tasks and focus areas: 

Volunteer recruitment: getting people to set up into leadership roles

  • Maintenance of regional leadership list, tracking open opportunities and potential successors across the region and chapters
  • Prospective volunteer leader placement: work to understand prospective leaders’ goals/desires from a leadership position and place them in the appropriate role
  • Assist with leadership recruitment strategies (when able, in conjunction with the needing department/chapter and marketing) to fill open leadership positions 

Volunteer recognition: ensuring leaders are recognized for their efforts to help with satisfaction

  • Tracking of all leader and volunteer recognitions across the region and chapter
  • Maintenance of regional Spark and Honored Volunteer awards throughout the year (i.e. maintenance/checking of submission surveys, connection to marketing for visibility, etc) and reward benefits fulfilment (certificates, etc)
  • Execution off Annual Awards program across the region in Q3-4 and EOY Awards Event if desired

For future development: focus area designed specifically retain, guide and advise existing volunteer leaders; aid in succession planning

See also role descriptions for: