Role description - chapter operations director

Key Responsibilities:

  • Central point of contact for volunteer management and all chapter administrative practices, information, etc
  • Primary liaison with Membership and Volunteer Engagement COE President to ensure timely and effective selection, vetting and placement of chapter leaders.
  • Manages the nomination and submission process for HBA’s chapter recognition awards
  • Chapter operation: organizes preparation, execution and manages follow ups of chapter exec committee and board meetings
  • Governance: ensures chapter-wide compliance with association governance requirements
  • On-boarding: supports creation of materials and delivery of chapter specific volunteer onboarding
  • Provide monthly chapter board reports to regional deputy chair
  • Creates and manages an engaged group of volunteers, as needed, to fulfill the chapter operations director role

Key tasks of chapter executive committee:

  • Set the vision and key strategic initiatives for the chapter in collaboration with the chapter board and in alignment with the HBA vision and strategic imperatives
  • Ensure the chapter in is compliance with all HBA operating policies and bylaws and all relevant laws in their jurisdiction
  • Ensure the chapter is in compliance with financial guidelines and policies
  • Participate in association meetings and discussions to drive offering, process and value innovations and continuous improvement
  • Motivate, engage and empower board members and committee chairs
  • Track and monitor key chapter deliverables and progress towards goals
  • Ensure all board members actively participate with their respective HBA functional colleagues
  • Foster volunteer recruitment and recognition efforts; oversee board orientation; establish effective leadership within each functional area in support of the chapter goals; manage chapter succession planning