New Articles

  1. Appendix I: Procedures for HBA Board Member Removal

    In cases of board member conflict, the first step is for the board/parties to attempt to resolve the issue directly, including engaging the association’s Mediation process as appropriate. If mediation efforts fail, and the volunteer or board memb...
  2. Conflict of Interest

    Mediation committee members must notify the HBA Central Staff liaison immediately if they have any existing relationships or interests with the parties in a particular conflict that would interfere with their neutrality, so they can be excused fro...
  3. Role and Authority

    The role of the Mediation team is to provide facilitation, advice, and support to parties in conflict, with the ultimate goal of helping the parties themselves resolve their own conflict. In providing service to the parties in conflict, the commit...
  4. Mediation Process

    Mediation Process:  If the Operating Board Executive Committee’s help is warranted, the following process has been designed to support the timely resolution of the conflict. Adjustments to this process will be made to best meet the needs of the s...
  5. Mediation Details

    Mediation will be managed by the geographical operating board affiliated with the location where the conflict occurs, along with an HBA Central Staff member.  If there is no such geographical operating board, the HBA Central staff will bring in a ...
  6. Overview

    Individual-Level Impact A volunteer member leader consistently undermines or dismisses another’s contributions, leading to disengagement or withdrawal from responsibilities. A member or volunteer member leader feels harassed or bullied by anoth...
  7. HBA Strategic Plan

    Please find here a simple graphic depicting the HBA's 2025-2027 adjusted Strategic Plan, including key pillars and enablers. ...
  8. Award Nominator Survey

    HBA Central invites all components to set up their own volunteer award nominator surveys on their preferred free platform such as Google Forms, Microsoft Forms, or SurveyMonkey. For HBA's year-round awards recognition, Spark and Honored Volunteer...
  9. Global COP - March 2026

    Please find below the presentation and recording for GAP Volunteers from the March 2026 Global Community of Practice Session. Your browser does not support HTML5 video. Meeting slides:  HBA GAP Global COP March 2026.pptm ...
  10. Volunteer Management Module (interim solution)

    As we continue building and rolling out HBA’s future-state Volunteer Management System , we’re excited to introduce an interim volunteer management solution designed to give our leaders greater ownership and control over key volunteer actions...