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All upcoming HBA Ambassador Program Launch windows are posted to the HBA website: www.hbanet.org/ambassador-program . The HBA will post the full year's windows by late summer/early fall of the year prior. ...
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Please click here to view a recording of the HBA GAP Program Excellence Manager Orientation session. PEM Orientation Deck.pdf Also click here to view a recording below is a PEM Connect session recording from November 2024, which wa...
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There are a few differences between an HBA Account Manager and a PEM, though there are some similarities as well. While the PEM role can appear like an account manager in a general sense, as they are assigned to manage the relationship with a part...
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The GAP Dashboard is currently housed on Airtable. It is essentially the collaborative working space GAP uses to track our participating and prospective companies, upcoming programs, service actions, and tentative member leader assignments. Here i...
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While your primary responsibility is maintaining the overall relationship between the company and GAP, one of the ways to do that is ensuring satisfaction across their program(s). Once your program(s) have launched, the PEM's should ensure things ...
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Approximatly three months prior to the end of the program is the best time to explore re-launching the program and expanding engagement with the company. At this time, it is best to schedule a meeting with your key program contact to discuss what we...
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Once an HBA Corporate Partner has shared verbal intent to launch a program, they may request an Intro Discussion to understand the needs and process. The needs here may vary from company to company, but may require sharing high level information a...
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HBA Central will support all launching cohorts via our Champion Setup Series, which walks program Champions step by step through the program setup milestones,where to find and how to use program resources, and much more. PEMs do not directly suppor...