New regional department structure

Experience Center organization, leadership roles and department overviews

Articles

The experience center
The Experience Center Concept Every HBA region’s organizational structure includes an Experience Center: a group of departments that work together in pursuit of the optimal experience for HBA’s customers. A department is d...
Department flex structure
Each department’s organizational structure is standardized, yet still flexible based on the need of that function within their particular region. HBA highly recommends that a department include a leadership team (at least a president and vice ...
Department leaders vs committees
There are a number of opportunities for volunteers within each department, specifically leadership and committee positions:  Department leaders : responsible for high-level strategy, decision making and ensuring priority tasks are handled wit...