New Articles

  1. 2025-2027 Strategic Plan Overview

    Created On: 02/06/2025 in HBA Foundational Onboarding 2025: Setting Up For Success
    View the Recording Meeting notes:  Introduction: Amy, Mary, Katie, Sandra, and Nikki discussed the new strategic plan for the HBA Ascension project, Operation Accelerate, which includes a three-year vision starting in January. The team has bee...

  2. Helpful Resources:

    Created On: 12/12/2024 in Region Experience Center Education, Events, and Member Value Offerings Event planning tools Event FAQs
    We’ve compiled three commonly used event guidelines to set you on the road to success. Please review these to ensure a smooth and effective event planning process:   1. Welcome to the HBA Resource Center | Volunteer 2. HBA events-at-a-glance | ...

  3. What are HBA’s business hours?

    Created On: 12/12/2024 in Region Experience Center Education, Events, and Member Value Offerings Event planning tools Event FAQs
    The events team operates Monday through Friday, 9 AM to 5 PM (EST), factoring in holidays where we may be closed. HBA is a global organization, please factor in how your time zone relates to HBA Central for response times. 

  4. Why does HBA charge for events, even if I’m getting the space and food for free?

    Created On: 12/12/2024 in Region Experience Center Education, Events, and Member Value Offerings Event planning tools Event FAQs
    The HBA is a nonprofit organization focused on serving its members and ensuring financial stability. Even if space and food are free, events still incur operational costs like planning and management. Charging helps sustain our mission and deliver v...

  5. Can HBA adjust registration times for events?

    Created On: 12/12/2024 in Region Experience Center Education, Events, and Member Value Offerings Event planning tools Event FAQs
    Yes, HBA can adjust registration times. However, to avoid confusion and multiple emails, we recommend minimizing changes to the start and end times whenever possible. 

  6. How can I set my event registration end date for an event, and when does it open?

    Created On: 12/12/2024 in Region Experience Center Education, Events, and Member Value Offerings Event planning tools Event FAQs
    The registration end date is automatically set to close at midnight the day after the event. For example, if your event is on November 17th, registration will open a month prior and close on November 18th at midnight. At this time, you are not able ...

  7. Attendees of the event have contacted me saying they haven’t received post-event materials. What should I do?

    Created On: 12/12/2024 in Region Experience Center Education, Events, and Member Value Offerings Event planning tools Event FAQs
    HBA sends out a large volume of emails daily. We ask that you allow time for the system to process emails, and check both inbox and spam/junk folders. If attendees are having trouble accessing materials, please advise them to check multiple browse...

  8. I’m confused about what I can edit through my event set-up profile before and after an event submission.

    Created On: 12/12/2024 in Region Experience Center Education, Events, and Member Value Offerings Event planning tools Event FAQs
    That’s what the Resource Center  is for! We’ve curated a section of helpful topics that cover everything from editing to submission and event protocols. Please follow the link , as many of your questions can be answered there. ...

  9. I submitted an event/question to HBA two days ago and haven’t received a response.

    Created On: 12/12/2024 in Region Experience Center Education, Events, and Member Value Offerings Event planning tools Event FAQs
    We kindly ask for your patience as we manage various daily requests. Please allow 24-48 business hours before submitting another inquiry. Note that the Events Team operates on Eastern Standard Time (EST) Monday to Friday.  

  10. My sponsor and/or company logo for an event is incorrect. Can you update it?

    Created On: 12/12/2024 in Region Experience Center Education, Events, and Member Value Offerings Event planning tools Event FAQs
    No, only the account holder who uploaded the logo has the ability to edit and upload a new one. We recommend contacting the company directly to make updates. In addition, you can request a logo be added to our library by following the prompts in t...
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